Orthopedic department was great and everything was on time. All staff very pleasant and helpful. This department very organized. Since my accident happened late Friday I was very fortunate to have Dr Mihail Radulescu as my surgeon!! Thank you
Overall it was a good experience.
N/A
N/A
1 star only for psychiatry. Had a med check at 1130 am, no call, followed up 15 mins later and was told she's behind. It's now 4 pm and I had to block my number to get through because they stopped answering my calls. Front desk girl was flippant with me, so I asked for a manager. Spoke to someone nicer and am waiting for a call back but 0 stars because in health care you don't ignore patients calls.
The ONLY thing I would have the MCC change is the untimely reminder calls. How about texts instead?
Everyone listened to what I had to say. Were patient with me. Came up with options in how to deal with my issues. Facility was clean. Waiting time was not that long. Staff was friendly. Treatment results was getting more medication doses for Urticaria hives right away. Was quick to make another appt. Overall experience was excellent. Keep up the great work, and attitudes.
N/A
N/A
I had a complicated knee problem and was referred to Dr. Radulescu. He was polite, skillful, focused, and thorough, following up until he was sure I was doing fine. I would be happy to recommend him to anyone requiring knee surgery. I'm so happy to be able to walk normally again.
250 S. Crescent Drive
Mason City, Ia , IA 50401
Mon: 08:00 am - 05:00 pm
Tue: 08:00 am - 05:00 pm
Wed: 08:00 am - 05:00 pm
Thu: 08:00 am - 05:00 pm
Fri: 08:00 am - 05:00 pm
Sat: 08:00 am - 05:00 pm
Sun: Closed
